Privacy Policy

In this privacy policy, “we”, “us” and “our” refers to Cimmermann Limited Company No.07806152). References to “our website” or “the website” are to

We are committed to preserving the privacy of all its customers and visitors to its website

The information we collect about you in order to process your order will only be used lawfully in accordance with the General Data Protection Regulations (GDPR).

Privacy Policy & Cookies

This privacy policy sets out what data we collect from individuals that visit the website or explicitly provide , how we use the data we collect and how to manage/review/remove the data we hold. We use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If we already store your data we will advise you of any changes to this policy by email. If you do not agree to the policy and agreement you can request your data to be removed from our systems. This policy was reviewed on May 24th 2018 and is effective from the 25th May 2018. Any future updates to this policy will dated accordingly.

The Personal Information That We Collect And How We Use It

We collect different types of data to enable different processes to be completed such as delivering products, informing you of product changes, price updates and similar activities.

Data is collected when you provide it to us or it is collected automatically when using the website.

The data we collect includes

  • Email Address
  • Name
  • Mailing Address
  • Telephone Number
  • IP Address
  • Preferences
  • Consents

We collect personal information when you place an order with us.

When an order is placed with us, we need to hold personal information including your name, email address, phone number, home address, delivery/shipping address(es), credit card/billing address(es) so that we can process and fulfill your order.

We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number which may be given and shared with our courier company for delivery purposes.

We collect data when you visit the website and consent to us using cookies

We use Google Analytics to record how visitors use the website. Google Analytics collects and stores data on our behalf. IP addresses are collected by Google to enable the service to function. This data will be retained for no more than 28 months from last time you visit the website. The data Google collects is anonymised and cannot be associated with you.

We may use the information to improve your experience and the products and services we offer.


We collect your data when you subscribe to our newsletter.

We may periodically send a promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


Safeguarding Your Personal Information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will only collect personal information to the extent deemed reasonable and necessary to serve you in view of our business purposes, and we will use our best endeavors to maintain appropriate safeguards to ensure that safety, security, integrity and privacy of information you have provided us with.


When you place an order or access your account information, we use a Secured Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information -

You are entitled to view, amend, or delete the personal information that we hold about you. You can email a request to to review, amend or remove your data by email to our data protection officer Matthew Cimmermann at

We do process the data we collect about you using selected serviced providers. We have agreements with all external service providers to maintain the same standards of data privacy as required by the GDPR regulations.

Your personal data is always stored and processed within the EU.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Using Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Our website does not store any sensitive or personal information in the first party cookies used in our website.